All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
VALR.COM Operational
90 days ago
100.0 % uptime
Today
Fiat Deposits Operational
90 days ago
100.0 % uptime
Today
Crypto Deposits Operational
90 days ago
100.0 % uptime
Today
Fiat Withdrawals Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Simple order and service availability
Resolved - This incident has been resolved.
Dec 5, 11:35 SAST
Update - Simple orders seem to be working again, we are monitoring.
Dec 5, 11:29 SAST
Monitoring - VALR Support seems to be available again, we are monitoring.
Dec 5, 11:20 SAST
Investigating - Simple orders and VALR support are currently unavailable due to the global Cloudflare outage.
Dec 5, 11:04 SAST
Scheduled maintenance - Simple Trade
Completed - The scheduled maintenance has been completed.
Dec 5, 06:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:30 SAST
Scheduled - We will be undergoing scheduled maintenance on certain assets as well as Simple Buy/Sell starting from 21:30 UTC. Maintenance will last for at least one hour but may be extended for up to 7 hours. We will provide an update once maintenance is complete.

Withdrawals in certain assets will not be available over this maintenance period.

Simple Buy/Sell will also be offline. If you wish to trade urgently, please make use of the VALR Exchange.

Withdrawals will not be available for the following list of assets:
BCH, ADA, SUI, ALGO, HBAR, ARB, APT, DOT, ATOM, CELO, OP, ETC, FET, XTZ, POL, APE, GRT, FIL, IMX, ENS, AXS, CRV, HFT, SKL, SUPER, ILV, MASK, CHZ, SNX, YFI, OGN, PYR, SKY, BICO, BLUR and BAND.
Dec 4, 17:30 SAST
Dec 4, 2025
Scheduled Maintainance
Completed - The scheduled maintenance has been completed.
Dec 4, 05:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 SAST
Scheduled - We will be undergoing scheduled maintenance at 03:00 UTC, it should be completed within 30 minutes.
During this time MFA (both SMS and TOTP) will be unavailable.
Dec 3, 19:34 SAST
Dec 3, 2025
Scheduled Maintenance: Ethereum “Fusaka” Network Upgrade
Completed - The scheduled maintenance has been completed.
Dec 3, 23:55 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:25 SAST
Scheduled - Date: 3 December 2025
Time: From 21:25 UTC until the network is stable
Impact: ETH & ERC-20 deposits/withdrawals paused

The Ethereum network will undergo its “Fusaka” hard fork on 3 December at approximately 21:49 UTC (slot 13,164,544). As a precaution, we will pause ETH and ERC-20 deposits and withdrawals from 21:25 UTC.

Trading remains fully available.
Your funds are safe.

Deposits and withdrawals will re-open once the upgrade is complete and our systems have confirmed network stability.

We’ll post an update here as soon as normal operations resume.
Dec 2, 09:25 SAST
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Scheduled maintenance - bundles
Completed - Scheduled maintenance has been completed
Dec 1, 12:22 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 SAST
Scheduled - We will be undergoing scheduled maintenance at 10am UTC for 30 minutes while monthly rebalancing is conducted. Buying and selling VALR10 bundles will not be possible during this time.
Dec 1, 09:03 SAST
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 06:45 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:30 SAST
Scheduled - We will be undergoing scheduled maintenance at 04:30 GMT and expect up to 15 minutes of downtime.
Nov 20, 14:00 SAST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

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