Resolved -
Issue resolved. USDC deposits via wire are now functioning as per normal. Thank you for your patience and apologies for the inconvenience.
Apr 1, 08:29 SAST
Update -
We have made further progress with our banking partner and expect to resolve this case over the next 24 hours. Due to the large backlog USDC deposits via wire may continue to experience slower than usual service over the next 48 hours.
Mar 31, 17:09 SAST
Update -
Our banking partner has made progress in resolving the issue. Minting of USDC remains delayed while they work on this.
We anticipate the backlog will be cleared by Monday evening.
Mar 28, 11:23 SAST
Identified -
USDC minting is still delayed with our banking partner. We are in constant contact with them to alleviate the backlog. We sincerely appreciate your patience and understanding while we work to resolve this
Mar 26, 09:52 SAST